Introduction

Welcome to HealAgeTek!Protecting your privacy is really important to us. With this in mind, we’re providing this privacy policy (this “Privacy Policy” or “Policy”) to explain our practices regarding the collection, use, and disclosure of information, including health information, that we receive through this Website and our Services. Please note that, unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.HealAgeTek.com (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does NOT cover the information and data that HealAgeTek collects in the performance of the services it provides to its customers, which is covered under a separate agreement between HealAgeTek and its customers.

This Policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website or from the Apple App Store or Google Play Store, which provide dedicated non-browser-based interaction between you and this Website or Mobile Application.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates, subsidiaries, or customers); or
• Any third party (including our affiliates, subsidiaries, or customers), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

If you do not agree with our policies and practices, your choice is not to use our Website and Services. By accessing or using this Website and our Services, you agree to this Privacy Policy.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.

Information We Collect

• Personal Information: We may collect personal information such as your name, contact information, and professional credentials when you create an account or use our Service.
• Usage Information: We collect information about your use of the Service, including log data, device information, and usage patterns.
• Health Information: HealAgeTek may process health-related data that you provide or that is generated through your use of the Service, strictly in accordance with applicable laws and regulations.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and interaction with the Service.
• Recommendations: We may use information collected to make automatic, non-diagnostic suggestions or health tracking reminders within the app, which do not constitute medical advice.

How We Use Your Information

• Provide and Improve the Service: We use your information to deliver and enhance the functionality of HealAgeTek, personalize your experience, and improve our services.
• Third-Parties: We may share health-related data with healthcare professionals or third-party applications only when you give us explicit authorization to do so.
• Communication: We may contact you with important information about the Service, such as updates, security notices, or support.
• Research and Analytics: We may use your data for research and analytical purposes while ensuring your privacy is protected.
• Compliance: We process personal and health information to comply with legal obligations.

Data Sharing and Disclosure

We may share your personal information under these specific circumstances:

• Third-Party Service Providers: We share data with trusted third-party service providers who help us operate, analyze, and improve our Service. These providers include cloud storage, analytics & AI platforms, and support services, and they are contractually obligated to protect your data.
• Health-Care Professionals: We may share health-related data with healthcare professionals or third-party applications only when you give us explicit authorization to do so.
• Legal Compliance: We may disclose your information when required to comply with legal obligations, respond to legal processes, or protect the rights, safety, and property of HealAgeTek, our users, or others.
• Business Transfers: We may transfer your information as part of a merger, acquisition, financing, or sale of company assets, subject to this Privacy Policy.

Security of Your Information

We use a combination of physical, technical, and administrative safeguards to protect your personal and health information against unauthorized access, disclosure, alteration and destruction. These measures include data encryption, secure servers, limited access controls, and regular security assessments.

In the event of a data breach that compromises your personal information, we will notify you and any applicable authorities as required by law.

Your Rights and Choices

• You have the right to request access to the personal data we have collected about you.
• You have the right to correct inaccurate or incomplete personal data.
• You have the right to request the deletion of your personal data, subject to certain legal and operational limitations.
• You may withdraw your consent to data processing where we rely on consent as the lawful basis.
• You can adjust your communications and notification preferences within your account settings.

If you want us to delete your Personal Information and your Account (if applicable), please contact us at support@HealAgeTeK.com with your request. We’ll take steps to delete your Personal Information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

No Medical or Legal Advice

The information provided through our Website,Desktop and Mobile applications and Services, including any health-related content, Artificial Intelligence (AI) recommendations, analytics, or notifications, is for general informational purposes only and is not intended to constitute or substitute for professional medical advice, diagnosis, treatment, or legal advice.

You should always seek the advice of a qualified healthcare provider or legal professional with any questions you may have regarding a medical condition or legal matter. Never disregard or delay seeking professional advice because of information made available through our Services.

HealAgeTek does not offer medical or legal services and does not assume any responsibility for decisions made based on information obtained through the Website or Services.

Consent for AI-Based Processing

We use automated tools, including artificial intelligence (“AI”), to provide non-diagnostic health tracking and suggestions. By downloading the app or using our services, you provide your implied consent to the use of AI tools in connection with your sensitive personal information.

• Personal Information: refers to any data that identifies or can be reasonably linked to an individual.
• Health Information: includes data related to your physical or mental health, such as medications, symptoms, or treatment history.
• Sensitive Personal Information: includes data such as health, biometric, or geolocation data, which we treat with enhanced protections under applicable laws.
• Service: means the software and any related tools, websites, or communications provided by HealAgeTek.

Mobile Device Data Collection

When you use the HealAgeTek mobile app, we may collect certain information automatically, including but not limited to the type of mobile device you use, your device operating system, your device ID, mobile network information, and interactions with the app’s features.

Permissions and Sensor Access

With your permission, the app may access your device’s camera, microphone, or location services to support specific health-tracking or user-experience features. You can disable access at any time through your device settings.

Push Notifications

We may send you push notifications through the mobile app to provide updates, reminders, or health prompts. You may opt out of these communications by adjusting your device notification settings.

In-App Analytics and Crash Reporting

We use mobile analytics tools to better understand how users interact with the mobile application. This includes information such as app usage frequency, performance diagnostics, and crash reports. These tools help us improve the stability and functionality of the app.

Third-Party Health Integrations

If you choose to connect third-party services such as Apple Care, we may receive health-related data including steps, sleep data, heart rate, and other metrics. This data is processed in accordance with this Privacy Policy and is not shared without your explicit authorization.

Third-Party Links and Services

• Our Service may include links to external websites or services that are not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before submitting personal data.

Mobile App Log Data

Our mobile app may log technical information including timestamps of activity, feature usage, and error logs. This information is collected to help us diagnose issues and enhance user experience

International Transfer

Please note that your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.

Authorized Access to Data

Only authorized employees, contractors, and agents who need access to personal data to perform their duties may access such data. All personnel are bound by confidentiality obligations.

Data Retention

We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize the data.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technological developments. If we make material changes, we will notify you through the Service or via email. The “Effective Date” at the top of the policy indicates when the most recent changes were made.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@HealAgeTeK.com